Question 1

Why U.S?

Accepted Answer

When we established Nihanın Çiftliği in 2019, our only goal was to offer you as much natural, additive-free and delicious products as we can. That's why, since the beginning of the business, we do all the stages that every product we produce under our own brand goes through until it reaches you. We plant and harvest the raw materials of many products we produce using natural methods ourselves. We take care to present the products we collect to you in the most perfect way. We buy products that are not our own production directly from the manufacturer, by conducting preliminary research and on-site inspection. We offer our products, which are entirely our own production, in our store as "From Our Own Farm". We believe in handmade, natural and additive-free nutrition.

Question 2

How Do We Store Natural And Additive-Free Products?

Accepted Answer

We do not use any additives or unnatural methods in the products we produce. Therefore, faster mold growth in jams; Items such as freezing may occur in products with honey or olive oil in cold cherries. Therefore, we ask you to pay attention to the storage conditions of all products you buy from our farm in the product descriptions in our store.

Question 3

How Can I Order?

Accepted Answer

*You can choose the products you want from the store section on our site and social media accounts and shop as you please. You can add the products you have selected to your shopping cart and pay with your credit card when your shopping is complete.

*If you don't want to order online with a credit card, you can contact us via DM on our whatsapp line on our website or via Instagram/nihanin_ciftligi.

*You can also have the privilege of making fast and reliable shopping through e-commerce channels. 
Trendyol: Nihan's Farm
Hessiburda : Nihan's Farm

Question 4

Payment And Delivery

Accepted Answer

You can make your payments on our website and e-commerce accounts using a credit or debit card. After packing your orders with great care and making them ready for shipping, we send them to your address with MNG Cargo.

Question 5

Order Cancellation and Refunds

Accepted Answer

If you want to return the products you bought from our store for any reason, you can contact us via our WhatsApp line at 0 (537) 441 08 01. Its products can be sent to the address "Nihanın Çiftliği, Konak Mahallesi Basmacılar Sokak No: 3 Söke Aydın"; You can return the products as "Buyer Pay" using the shipping company and code we will give you. After the products arrive to us, we contact you and make your refund.

Question 6

Support Line

Accepted Answer

Although we take every precaution, sometimes your orders may be damaged during transportation. In this case, we kindly ask you to have a "damage report" prepared by the delivery company officer. Then send the photos of your damaged product or products to our WhatsApp line at 0 (537) 441 08 01, and we will determine the damage together. After these steps, if you wish, we will send new products to replace your damaged products or refund the cost of the damaged products.

Sıkça Sorulan Sorular

Why U.S?

How Do We Store Natural And Additive-Free Products?

How Can I Order?

Payment And Delivery

Order Cancellation and Refunds

Support Line

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